August Employee Highlight


My name is Adela Serrano and have been in the insurance industry for 18 years. I joined the Heacock team February of 2013. I’m very blessed to have found such a great place to work. My husband and I have two beautiful daughters, two handsome sons, one adorable grandson, and of course my fur baby, “Milo”. I come from a very large family. We all love getting together, having fun, and sharing our childhood memories.

  1. Current Position: Personal Lines Account Manager
  2. Team Member Since: February 11, 2013
  3. Favorite Band: Don’t have a favorite, but I love music!
  4. Favorite Team: Team Heacock!
  5. Favorite TV Show: Fixer Upper, Property Brothers, and Million Dollar Listing.
  6. Hobbies: Shopping and spending quality time with family.
  7. Obsessions: My fur-baby (Milo) and shoes.
  8. Strong Suit: God, family, and helping others.
  9. If I wasn’t in Insurance: I would own a restaurant.